Terms & conditions

General

Please, address all queries, complaints and suggestions to Blue Orange Images, 11 The Graylings, Abbots Langley, Hertfordshire WD5 0JQ, or by email to pix@blueorangeimages.co.uk.

  1. Goods are not supplied on a sale or return, consignment, or approval basis.  This does not affect your statutory rights.
  2. We immediately place your order with our suppliers.  Therefore any changes (i.e., frame or keyring) will be subject to any costs levied to us by our suppliers.
  3. All goods remain the property of Blue Orange Images until paid for in full.
  4. Copyright of all images remains the property of Blue Orange Images. Reproduction of any image by any means whatsoever, without express permission, is strictly prohibited and is a criminal offence under the 1988 Copyrights and Patents Act unless the client has purchased all their digital images.
  5. If Blue Orange Images would like to use the client’s images for the purpose of displays, exhibitions and advertising, we will always ask the client’s permission first.
  6. We take all reasonable efforts to protect your images. However, our liability for loss or damage of any image is accordingly limited to re-photographing.
  7. While delivery dates will be adhered to as much as possible; they do not constitute part of the contract.
  8. In the event of unsatisfactory work, all products should be returned complete with packaging and the appropriate invoice, within three days of collection.
  9. Every effort will be made to fulfil all orders placed with Blue Orange Images. However, in the cases of an act of God, War, Strikes, Fire, or any cause beyond our control, completion of orders is subject to variation or cancellation.

Delivery

Expected delivery time is 5 to 7 days.

Terms of sale

  1. Goods are not supplied on a sale or return, consignment, or approval basis.  This does not affect your statutory rights.
  2. We immediately place your order with our suppliers.  Therefore any changes (i.e., frame or keyring) will be subject to any costs levied to us by our suppliers.
  3. All goods remain the property of Blue Orange Images until paid for in full.
  4. Copyright of all images remains the property of Blue Orange Images. Reproduction of any image by any means whatsoever, without express permission, is strictly prohibited and is a criminal offence under the 1988 Copyrights and Patents Act unless the client has purchased all their digital images.
  5. If Blue Orange Images would like to use the client’s images for the purpose of displays, exhibitions and advertising, we will always ask the client’s permission first.
  6. We take all reasonable efforts to protect your images. However, our liability for loss or damage of any image is accordingly limited to re-photographing.
  7. While delivery dates will be adhered to as much as possible; they do not constitute part of the contract.
  8. In the event of unsatisfactory work, all products should be returned complete with packaging and the appropriate invoice, within three days of collection.
  9. Every effort will be made to fulfil all orders placed with Blue Orange Images. However, in the cases of an act of God, War, Strikes, Fire, or any cause beyond our control, completion of orders is subject to variation or cancellation.